The Mosaic Approach to Enterprise Application Training

When it comes to implementing or upgrading enterprise applications, Mosaic takes a different approach — considering your people first.

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HR, Finance, Supply Chain

From operators in the field to administrators in the office, the way your employees interact with systems and technology is vastly different. When implementing or upgrading enterprise applications, there is no one-size-fits-all solution. Mosaic takes the time to understand individual roles and learning styles, and then create a training program based on how employees fit into overall business processes. This results in shortened classroom time, increased end-user adoption, and greater return on investment.

Our Approach

With decades of experience working with utility and oil & gas companies, we have found that successful end-user adoption is dependent on five critical elements:

  • Business process alignment
  • Role-based curriculum
  • Blended learning
  • Post-go live performance support
  • Change management and communications

Mosaic has a deep understanding of each of these elements, and we know how to combine them to create a comprehensive training program or implement individual pieces to support your specific project needs.

Hart Gilchrist Vice President – Safety, Process Improvement & Operations Systems, Montana-Dakota Utilities
With their agility and flexibility, Mosaic has been able to provide us with relevant change management leadership, guidance, and implementation strategies as we undergo a transformational technology project implementation.
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