Operator Training & Qualification

Operator knowledge and skill requirements are increasing as the power flow changes and new systems and technologies are introduced to the grid. Job classifications, career progression plans, and training and qualification programs need to shift to support a distributed energy platform and the transformative changes it brings to generation, transmission, and distribution system operations.

Industry Challenges:

The role of a system operator is much more complex than it used to be. Advanced data analytics, integrated applications, and new equipment on the grid have exponentially increased competency requirements.
The job market is competitive, tenured operators are retiring, and it is becoming increasingly difficult to attract field employees to the control room because of the complexity of the job.
Utilities are standardizing disparate business processes and procedures across business units and operating companies and moving from a field operational model to a centrally managed model in the control room. This is changing the flow of information between system operators and the field, and creating new skill and knowledge requirements across roles.
The NERC training and qualification requirements that have long governed generation and transmission system operations are anticipated to regulate distribution operations in the near future because new business models are changing the distribution market.

Mosaic is leading the industry in building training and qualification strategies for distribution, transmission, and generation to both upskill existing operators and attract, develop, and retain a new pool of operators to meet current and future business needs.