Ameren Illinois Company (AIC) is a regulated electric and gas delivery company based in Illinois. A subsidiary of Ameren Corporation, AIC is in the business of energy distribution. Its service territory spans 43,700 square miles, or about three-quarters of the state, and the company delivers electricity to 1.2 million electric and 816,000 natural gas customers in central and southern Illinois. AIC’s complex delivery system includes 4,500 miles of electric transmission lines, 46,000 miles of distribution lines, 18,200 miles of natural gas transmission and distribution mains, and 12 underground natural gas storage fields with a total capacity of approximately 25 billion cubic feet.
AIC is focused on building the next generation energy delivery system for central and southern Illinois, and has embarked on a plan to improve its efficiency and reliability. The company is strengthening its integrity, safety and reliability by replacing gas transmission systems and gas distribution facilities to improve service. In conjunction, AIC is investing in its people to equip a rapidly growing and inexperienced workforce with the skills and knowledge needed to drive growth for the organization.
AIC asked Mosaic to assess its current state in comparison to the goals of its training organization, and to develop a training strategy that prepares all employees to do their work safely and efficiently. Following an in-depth training needs assessment, Mosaic recommended an enhanced training strategy that supports AIC’s goals of achieving empowered and high performing teams, transformed gas operations, satisfied customers, and above all, a safe workplace.
Key components of the training strategy include: