Advisory Services

Mosaic’s utility advisory services go beyond workforce problem-solving to frame systems that support better outcomes and help manage change. We integrate internal industry expertise with world-class consulting to provide actionable advisory services.

• Future State Planning: We help clients achieve grid modernization goals by realistically planning and prioritizing current and future technology projects. Our industry experts are skilled at identifying impacted stakeholder groups, exposing critical risk factors, and determining resourcing requirements to ensure efficient execution and operational success.
• Operational Excellence: We are experts at untangling the complexities inherent in our industry and designing programs to focus your organization on critical elements of success. Our consultants will quickly identify constraints, blockers, and opportunities in your business processes and develop systematic methods to ensure safety, risk, and compliance controls remain healthy in an operating environment that demands continuous improvement.
• Gap Assessment: Mosaic has extensive experience performing assessments of utilities’ current capabilities and as-is conditions and identifying priority areas for improvement. Our industry specialists have deep experience across all functional areas of utility operations to align operations and technology with industry best practices.
• Business Process Design: Mosaic’s experts understand the transformative change and downstream business impacts brought by the capabilities of new systems, technologies, and equipment. Our vast project and industry experience enables us to interpret nuances and think through critical change impacts.
• Program Governance: We guide the development and execution of governance for enterprise-level programs. This includes strategy definition, charter documentation, committee facilitation, program implementation roadmaps, and program maturity models.
• Change Leadership: We help clients build internal leadership capabilities to drive business strategy success. Our change practitioners are Prosci® certified and use whole systems methods and robust change strategies to shape new cultures, build cross-functional collaboration, and facilitate transformational enterprise change.