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Electric utility is the most rapidly evolving category in the industry. A steady stream of new technology continues to transform work processes, while retirements and new generations of workers change employee expectations and business needs. With all this disruption, there is not only a significant demand for training on new job tasks and business processes but also a shift in the methods designed to keep up with the speed of change and emerging workforce expectations.
And the challenge extends beyond merely keeping up. Grid modernization has affected traditional job roles, requiring that these roles evolve and expand to accommodate the impacts of new technology and customer requirements.
Mosaic meets these challenges with an innovative approach to training that speeds the time to competence and fills identified skill gaps to continually stay in front of change and leverage the benefits of grid modernization.
This approach provides a mechanism to evolve training requirements and delivery methods in lockstep with emerging business requirements and technology advancements.