Industry Leading Expertise
Training You Can Trust

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Industry Leading Expertise
Training You Can Trust

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Industry Leading Expertise
Training You Can Trust

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Electric Gas Pipeline

Elevating Workforce Performance

Mosaic is a national training and workforce consulting firm providing custom solutions to energy, utility, and other regulated industries. We prepare employees for critical business challenges, new technologies, process changes, and evolving compliance requirements. The expertise and experience of our people help companies reach and sustain the highest levels of workforce competence and safety.

Field Operations Training

We believe people drive business results. Our unique approach to field operations training enables your workforce to achieve and sustain the highest level of competence amidst transformative change. Mosaic has developed a framework for best-in-class training that solves workforce challenges and creates alignment to business goals.
Enterprise Application Training

From field operators to office administrators, your employees interact with technology in different ways. When implementing or upgrading enterprise systems, there is no one-size-fits-all solution. Rather than providing off-the-shelf, feature-specific training, we create programs specific to your business, individual roles, and learning styles.
Grid Operations Training

Our grid operations experts understand the transformative change and downstream business impacts of grid modernization. We partner with utilities to upskill their operators with training programs that build and sustain critical competencies as systems and technologies continue to change the way work is done.

Case Studies

Combined Utility in Texas

Role and Process-Based Training for an Enterprise CIS Implementation

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Combined Utility in Michigan

Learn How a Michigan Based Utility Revamped their Meter Services Standard Operating Procedures

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Leading North American Pipeline and Midstream Company

U.S. Field Operations Training Delivery

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Combined Utility in California

Energy Savings Assistance Training Program

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Combined Utility in the Pacific Northwest

Payment Platform System Training During COVID

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Combined Utility in Texas

Business Process and Training Support for an Enterprise Integration

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Pacific Gas and Electric Company

Substation Design Engineers-in-Training

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Arizona Public Service

Preparing Operators and Field Employees for ADMS

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Puget Sound Energy

Modernizing Training for Customer & Systems Planning

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Pacific Gas and Electric Company

Best-in-Class Operations Training Programs

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Ameren Illinois

Operations-Wide Safety Competency

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NiSource

Modernizing Operations Training

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CenterPoint Energy

Pre-Apprentice Helper Training Program

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ONE Gas

Maximo Training and Change Management

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Ameren Illinois

Enhanced Gas Operations Training

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Pacific Gas and Electric

Industry-Leading Apprentice Lineman Program

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Dominion Energy

Advanced Workforce Training Initiative

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Spectra Energy

U.S. Operations Training Organization

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CenterPoint Energy

Centralizing and Revitalizing Field Operations Training

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Tennessee Valley Authority

Maximo 7.5 Upgrade

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Colonial Pipeline

Streamlined and Modernized On-the-Job Training

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Pacific Gas and Electric Company

Strong and Consistent Executive Sponsorship

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NiSource

Structured On the Job Training

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Pacific Gas and Electric Company

Training Effectiveness Measured in Terms of Business Value

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NiSource

Competency Frameworks

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Troy Nutter Manager, Operational Training – Puget Sound Energy
The collaborative partnership between Puget Sound Energy and Mosaic has brought tremendous value to both organizations. Mosaic, as an industry leader and service provider, has brought strategic insights that go beyond just training. The shared focus on competence, strategic agility, and providing value where the business needs it has allowed us to become a more efficient and effective training organization.

Our Thinking

What Exactly Is ‘XR,’ And Why Should We Care?

Just as we have started to familiarize ourselves with terms like “VR” (virtual reality) and “AR” (augmented reality)—and perhaps even begun the process of exploring and implementing these advanced technologies for training purposes—along comes a new abbreviation to figure out: “XR,” or extended reality. 

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Navigating the Complexity of Integrating Renewable Energy on the Grid.

The grid is evolving at a rapid pace. Across the country, many states are introducing legislation mandating utilities to make a substantial change toward renewable energy.

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Three Areas Where ADMS Can Make a Major Impact

The evolution of technology and social norms has dramatically transformed how people access, share, and gain knowledge. The pandemic has only accelerated the reality that organizations must be more agile and must proactively anticipate business and workforce needs.

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Embracing the Reality that People Are Now Learning Everywhere

Over the past decade, the evolution of technology and social norms has dramatically transformed how people access, consume, and share knowledge. The pandemic further accelerated this new reality where learning is now happening everywhere.

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Electrifying the Future of Training

The evolution of technology and social norms has dramatically transformed how people access, share, and gain knowledge. The pandemic has only accelerated the reality that organizations must be more agile and must proactively anticipate business and workforce needs.

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Training Operators for the Future – What’s the Big Deal?

Keeping control room operators aligned with industry innovations is critical. It is not sufficient to onboard new controllers and assume they are ready for the present and the future.

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Utilizing 3D Models for Training

The full benefits of 3D models are realized by enabling their deployment using various methods for different audiences and training needs.

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Transformational Change Management

Transformational changes are those that require a complete overhaul of strategy, structure, processes, technology, and skills. These transformations require a creative, agile, proactive mindset and a whole system approach to achieve long-term goals.

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Utilizing an Operator Training Simulator in Distribution Ops

The one constant that all electric power utilities share is change. One of the most pressing challenges faced by power utilities is maintaining accurate Job Task Analysis (JTA) records and implementing training strategies that ensure personnel stay abreast of these constant changes.

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Data-Driven Refresher Training

Refresher training can be an effective and efficient way of ensuring employees maintain competence. Instead, it’s often a jumble of content that doesn’t meet the needs of the employee or the organization.

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Job Classification Impacts of Grid Modernization

The one constant that all electric power utilities share is change. ne of the most pressing challenges faced by power utilities is maintaining accurate Job Task Analysis (JTA) records and implementing training strategies that ensure personnel stay abreast of these constant changes.

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Structured On-the-Job Training

Structured OJT is an effective and flexible way of ensuring employees develop the right knowledge and skills at the right time.

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2020 Digital Transformation Benchmark Study: Executive Summary

Preparing the energy workforce for unprecedented and rapid change.

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Managing ADMS implementations demands a strong training focus

ADMS adoption is difficult because the criteria used to determine success within power distribution is changing.

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Field Operations Training Best Practices

Mosaic surveyed energy companies to discover what works and what doesn’t work as far as field training.

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Pipeline Safety Management Benchmark Study, Adoption of API RP 1173

A recently conducted PSMS study offers insight into how gas operators are adopting the recommendations set forth in API RP 1173.

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American Gas: Maximize Effective Field Operations Training

A recently conducted field operations study offers insight into how utilities can meet the challenge of building and sustaining a competent workforce.

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2018 PSMS API RP 1173 Benchmark: Executive Summary

In July of 2015, the American Petroleum Institute (API) published Recommended Practice (RP) 1173 to address an industry need for Pipeline Safety Management Systems (PSMS).

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Redefining the Framework: Utility Training Benchmark Findings

Findings from a recent training benchmark study demonstrate that the industry is facing a significant challenge in developing and sustaining a competent workforce.

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North American Oil & Gas Pipelines: Assessing Best Practices in the Energy Industry

In 2017, Mosaic conducted a North American benchmark study to assess field operations training gaps and best practices.

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Latest News & Events
Events

Distributech International 2022 – Booth 2849

Visit us in Dallas, TX at Distributech International.

May 24-28, 2022
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Events

SGA Natural Gas Connect 2022 – Booth 417

Check us out in St. Louis at booth 417 or come sit in on 1 of our 2 sessions.

June 12-15, 2022
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Events

2022 Energy Utility Training Roundtable

We’re excited to welcome you back IN PERSON to the 2022 Energy & Utility Training Roundtable. This year’s event will focus on recommendations and best practices for building and sustaining a resilient workforce that responds to ongoing change confidently and competently.

July 11-13, 2022
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Events

EEI TDMMA Fall Conference

October 9-12, 2022
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Events

2022 Evolving Grid Operations Workshop

The Evolving Grid Operations Workshop is a forum for control room leaders and industry experts to discuss current trends and best practices around the workforce impacts of grid modernization. Key topics will include ADMS, operator qualification, and future state visioning. Please join us as we tackle the challenges of preparing control room operators and supporting roles for transformative change.

October 17-18, 2022
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Electric Gas Pipeline