In many control rooms, work processes involved in keeping the meters spinning and lights on have been digitized, integrated, and developed into complex activities over the last two decades.

Before digitization:

• Distribution Operations work processes were generally well defined.
• The control room’s visibility and interaction with the electric system were limited.
• On-the-job training (OJT) was not only an effective strategy for building competence in new hires but also the only option.

As digitization and consolidation of work processes occurred, the need to understand and practice job tasks and duties in a system that replicates as close to real-world conditions as possible became necessary.

An Operator Training Simulator (OTS) provides operations personnel the ability to understand and practice job tasks and duties in end-to-end, role-specific scenarios in a system that replicates as close to real-world conditions as possible.

• Scenarios create varying complexity for multiple use cases.
• Learners can start, pause, play, and restart scenarios quickly.
• It allows for the simulation of remote thin client functions to replicate field interactions.
• It introduces new technology and functionality not yet available in the production system.

Users can replay real-world events from the production environment.