Safety lapses in essential lockout/tagout procedures had resulted in a series of critical injuries. Operations executives and learning leaders determined that a full review and analysis was required to verify the quality of training being delivered to the field workforce. Mosaic reviewed and observed each phase of the training program and validated that documented best practices were properly instructed. However, the assessment process utilized antiquated and highly subjective methodologies that left significant gaps in the organization’s ability to verify each individual’s capacity to apply the knowledge they gained from training.
As a result of our analysis, Mosaic’s worked closely with the company’s learning leaders and subject-matter experts to develop a highly interactive, simulated 3D environment for post-training scenario practice and objective assessments that capture data on a wide variety of designated decision and performance activities. Digitizing the assessment process enabled leadership to track and evaluate each field worker’s understanding of the lockout/tagout procedures they had been trained on and their ability to apply this knowledge safely and successfully.
Utilizing Mosaic’s advanced online gaming and virtual reality simulation platform, our specialists developed a 3D environment that replicated a common chemical plant and operations facility designed to be familiar to field workers. Participants move throughout the virtual plant to perform randomized lockout/tagout work order procedures in scenarios created by experienced subject-matter experts.
Depending on the scenario, this simulated environment has nearly 8,000 integrated data points capable of being tracked as participants complete each of the four key process phases (e.g., procedural decisions, actions taken, timeframes to complete, etc.). Once completed, each participant meets with their assigned instructor or mentor to review results and discuss any procedural gaps or future considerations in detail.
Some of the primary assessment outcomes tracked include: