Operations and learning leaders for the locomotive manufacturing division of this global industrial conglomerate recognized the current and long-term challenges they faced with consistently training and certifying qualified technicians on the maintenance and repair services required for their propulsion systems, particularly concerning the complex piston units.
Some of the key factors that contributed to the organization’s training challenges included:
To address these challenges, Mosaic worked closely with client leaders and subject-matter experts to design a highly immersive virtual reality training simulation that replicated a typical maintenance facility.
Utilizing the latest advances in multiplayer gaming, virtual reality, and VOIP communication technologies, Mosaic developed a virtual environment and training simulation where individuals and teams of locomotive technicians from any global location are directed and monitored by a live instructor.
Using customized VR headsets with integrated communications and motion sensors to track hand movements without the need for cumbersome wands, technicians can intuitively move throughout the virtual environment, interact with the instructor and other technicians, and execute the required maintenance procedures.
During each training session, technicians are encouraged to:
Instructors engage with learners throughout the live guided and prompted virtual reality simulations to provide directions and feedback. As each participant completes the final assessment, they receive a detailed evaluation and rating on their performance results before being certified to work on actual equipment.